Since most of the inventory we sell ships
	directly from the retailer’s distribution
	centers (DC) and fulfillment centers (FC), we
	are generally required to handle the freight to
	ensure a smooth pick up occurs. We value
	our supplier relationships and do not want to
	cause any issues during the product pick up.
	Unless it is specifically requested and
	approved, all freight will be handled by BuyLow
	Warehouse.
			

We can allow this on certain loads and are happy to accommodate you if it is possible. We are required on most of our inventory to handle the logistics of moving the inventory from the retailer’s location.

Unless it is specifically stated that BuyLow Warehouse will pay the freight charges, all freight charges and additional fees are always the responsibility of the buyer.

We offer a variety of product categories and conditions. Let us know what you are looking for so that we can do our best to source inventory that works best for your needs.

Yes. We sell in all 3 quantity types. During certain situations, we may be limited on some of what we can offer. If you do not see something you would like, feel free to contact us!

Yes, popular tier-1 brands are found in our different inventory offerings regularly. They can appear, but are not guaranteed to appear, in all of our categories and conditions.

Depending upon what you are looking to purchase, we sometimes can provide pictures of the actual product being purchased. Because we ship most of our inventory directly from the retailer’s DC, many times we can only provide sample pictures of the product. In most scenarios, the retailer’s DC will not provide actual pictures of the load being purchased due to logistical and operational reasons.

On every inventory offering a “FOB” will be disclosed. If an FOB is not found, simply ask your customer success rep for clarity on where the product will be coming from.

No, sorry. All of our inventory offerings are either pre-built and manifested or unmanifested, and nothing is guaranteed.

Not all, but some are manifested. Many of our regularly offered loads are unmanifested.

We sell products from New to Salvage condition and everything in between. These include new, case-packed, shelf-pulled, opened box, overstocked, end-of-life, customer returns, and salvage. Please see our condition descriptions above to understand what each condition means.

Please find a list of the truckloads that we can regularly offer below. <br /> <a href="https://docs.google.com/spreadsheets/d/1mDMl4b-vdIAFGUYbG4OAl7qGjvgpQEugGssarahugxc/edit?usp=sharing" target="_blank" rel="noreferrer" > https://docs.google.com/spreadsheets/d/1mDMl4b-vdIAFGUYbG4OAl7qGjvgpQEugGssarahugxc/edit?usp=sharing </a> <br /> <br /> For any trucks that are more one-off loads or manifested loads, we have to promote those through our email lists. If you have not signed up already, please find the links to the sign up sheets below. <br /> <br /> Truckload Buyers List: <br /> <a href="http://eepurl.com/gY8LQ5" target="_blank" rel="noreferrer" > http://eepurl.com/gY8LQ5 </a> <br /> <br /> Pallet Buyers List: <br /> <a href="http://eepurl.com/g3mJ8f" target="_blank" rel="noreferrer" > http://eepurl.com/g3mJ8f </a>

We send emails as soon as new inventory is made available in order to give our customers the best opportunity to secure the inventory that is right for them. This may result in as few emails as none for several days in a row, or up to five or more in one day. We want to offer you as much of an opportunity to get good loads as we can.

The number of items varies based on the load. If the load is manifested, the number of items on the manifest will be a good guide. If the load is unmanifested, ask your customer success rep if he can tell you an estimated average piece count for that load type. Please remember that this is only an estimate and can vary wildly.

We know this can be confusing. This is sometimes done to help the buyer understand the number of repeat items that will be in the load. The number of “Products” is a count of the number of different products that the load includes. The number of “units” is a count of the total units in the load. For example, if I had 5 iPhone 11s in a lot, that would be 1 Product, but 5 Units.

If there is an issue with your order, please contact us immediately and we will work to resolve any dispute fairly. All inventory is sold “AS IS”. Although we can not offer returns or guarantee refunds, we aim to ensure our customers are taken care of and do not feel like they have been treated unfairly.

All sales are final. All inventory is sold “AS IS”. Due to retailer DCs’ return policies, we are not able to offer returns, refunds, or order cancellations once an order is placed.

If there is an issue with your delivery, please contact us immediately and do not refuse the order. If an order is refused, additional fees for refusal may be added to your account. No refunds will be issued for orders refused at delivery or for failure to schedule delivery with the freight carrier. If you ordered a pallet or truckload, please note any issues on the Bill of Lading (BOL) and have both you and the truck driver sign it. Also, take pictures of any issues. Please send a picture of the notated & signed BOL and the pictures with a complete description of the issue.

All inventory is sold “as is” or “untested” unless specifically stated otherwise. NO warranty is offered or implied. Each listing will indicate the condition of the product being offered. It is the Buyer’s responsibility to check the description area of each listing before purchase to understand and accept the warranty terms and conditions for each auction.

BuyLow Warehouse will never sell your information to any third parties. Any information collected from you is used only in the normal operation of our business, such as verifying orders or contacting you about order status. Please visit and review our Privacy Policy for more details.

Yes, we use industry-standard SSL (secure socket layer) technology to encrypt and keep your personal and financial data safe. Your information is safe while browsing and checking-out merchandise.

EASY! Communicate with one of our customer representatives to help you select the right inventory and provide a freight quote. Then, fill out our new customer packet, send a copy of your state-issued sales tax exemption certificate (reseller certificate), and pay the invoice. It is that simple!

Yes. To set up an account, fill out our new customer packet and provide a copy of your state-issued sales tax exemption certificate (reseller certificate).

Yes! We can ship to multiple locations and/or to your customers’ locations. Be sure to clarify the delivery address, receiving hours, and point of contact for each individual receiving location and for each order.

Yes. We require a sales tax exemption certificate (reseller certificate) to purchase from us. All sales made must qualify as sales tax exempt. We are not set up in all of the various states to collect and remit sales tax for a non-exempt purchase.